Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
You can find more information here.
Show forum list for a forum Category.
Triggers when a new customer is created.
Initiates a Trigger when a new ticket is created. Poller based . Updates Every 15 mins.
Triggers when a Note is added to a Ticket.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Get the List of Forum Categories for a Forum.
Add Private or Public notes to a Freshdesk Support Ticket.
Create a new Forum Topic on Freshdesk Forums.
Creates a Forum Category.
Allows you to create a Company entry in Freshdesk.
Create a ticket in Freshdesk for your domain.
Allows you to create a User/Customer in Freshdesk for your support domain.
Creates a Forum under a Category.