LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more
You can find more information here.
How this LiveAgent + TrueMail integration works
- 1. Add new record to a LiveAgent account
- 2. Zapier sends the email to be verified with TrueMail
- 3. Zapier updates the existing LiveAgent record with TrueMail result code in a custom field
Apps involved
- • LiveAgent
- • TrueMail
LiveAgent Triggers
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New Department.
Generates dynamic drop down.
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New Tag.
Generates dynamic drop down.
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New Customer.
Triggers when a new customer is added to system.
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Authentication Trigger.
Test Trigger for authentication.
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Assign Tag to Conversation.
Assigns new tag to specified conversation.
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Unassign a Tag From a Conversation.
Removes tags from the specified conversation.
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Create New Message in Conversation.
Creates new message into specified conversation.
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Add Custom Field Value to Conversation.
Adds custom field value to conversation.
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Add New Customer.
Adds new contact/customer to system.
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Add New Custom Field to Customer.
Adds new custom field to contact.
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Change Status of the Conversation.
Changes the status of the specified conversation.
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Add Customer to Group.
Add customer to group.
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Remove Customer From Group.
Removes customer from particular group.
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Delete Custom Field Value From Customer.
Deletes custom field value from specified customer.
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Create Conversation.
Creates new conversation.
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Delete Custom Field Value From Conversation.
Note: To find conversation ID open the conversation by clicking on it, You will see the URL in address bar like below for example.
http://example.ladesk.com/agent/index.php#Conversation;{"id":"7dfds89m"}
From that URL you will need to copy the last part here which is 7dfds89m and paste it here.