OneDesk Email Verification Integration

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OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

You can find more information here.

How this OneDesk + TrueMail integration works

  • 1. Add new record to a OneDesk account
  • 2. Zapier sends the email to be verified with TrueMail
  • 3. Zapier updates the existing OneDesk record with TrueMail result code in a custom field

Apps involved

  • • OneDesk
  • • TrueMail

OneDesk Triggers

  • Get Custom Fields for Items.

    Trigger to populate drop-down for search work items.

  • Get Container Types for Search Container Custom Fields.

    Trigger to populate the dynamically the dropdowns for container types.

  • Get WorkItems Basic.

    Manually triggered for dynamic dropdowns.

  • Item Updated.

    Triggers when an item is updated.

  • Get Parent Containers.

    Used to populate parent container drop downs.

  • Get SearchBy for Search Container.

    Used to dynamically populate the search_by field in the search container.

  • Get Item Types.

    Manually triggered for dynamic drop-downs.

  • Container Updated.

    Triggers when a container is updated.

  • Get Containers.

    Used to populate the dynamic drop-downs with containers (spaces, NOT parent containers).

  • New User/Customer.

    Triggers when a new user/customer is added.

  • Get Teams.

    Manually triggered for dynamic drop-down population.

  • New Comment.

    Triggers when there is a new comments on a item or on a container.

  • Organization Basic Information.

    Get organization's basic information.

  • New Container.

    Triggers when a new container is created.

  • New Item.

    Triggers when new item is added.

  • New Timesheet.

    Triggers when a new timesheet is created.

  • Get Lifecycle Statuses.

    Used to populate drop-box for item lifecycle status.

  • Get User Types.

    Manually triggered for dynamic drop-downs.

  • Create Comment.

    Creates a new comment on an existing item.

  • Create User/Customer.

    Creates a user or a customer.

  • Create Container.

    Creates a container.

  • Create Item.

    Creates an item.

  • Update Item.

    Updates certain properties (title, description, priority, etc.) of an item.

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