Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

You can find more information here.

How this Snappy + TrueMail integration works

• 1. Add new record to a Snappy account
• 2. Zapier sends the email to be verified with TrueMail
• 3. Zapier updates the existing Snappy record with TrueMail result code in a custom field

Apps involved

• • Snappy
• • TrueMail

Snappy Triggers

• New Waiting Ticket Assigned to Me.

  Triggers on and waiting ticket assigned to you.

• New Ticket.

  Triggers when a new ticket is added.

• New Wall Post.

  Triggers when a new post is added to the team wall.

• New Account.

  Triggers when a new account is added.

• New Unassigned Ticket.

  Triggers on any new, unassigned tickets from a mailbox.

• New Mailbox.

  Triggers when a new mailbox is added.

• Check Staff.

  Get information on a specific staff member.

• Create Note To Customer.

  Creates a note to the customer.

• Create Wall Post.

  Creates a post on the team wall.

• Create Note As Customer.

  Creates a note as the customer.