Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.

You can find more information here.

How this Teamwork Desk + TrueMail integration works

• 1. Add new record to a Teamwork Desk account
• 2. Zapier sends the email to be verified with TrueMail
• 3. Zapier updates the existing Teamwork Desk record with TrueMail result code in a custom field

Apps involved

• • Teamwork Desk
• • TrueMail

Teamwork Desk Triggers

• Get Tags.

  Triggers when a list of tags is requested.

• Get Me.

  Triggers when "me" info is requested.

• Get Users.

  Triggers when a list of users is requested.

• Ticket Unassigned.

  Triggers when a ticket is unassigned.

• New Ticket.

  Triggers when a new ticket is created.

• Get Inboxes.

  Triggers when a list of inboxes is requested.

• Thread Edited.

  Triggers when a thread has been edited.

• New Ticket.

  Triggers when a new ticket is created.

• New Customer.

  Triggers when a new customer is created.

• New Ticket Note.

  Triggers when a ticket note is created.

• Customer Search.

  Triggers when searching for a customer.

• New Agent Reply.

  Triggers when an agent sends a new reply.

• Get Ticket Sources.

  Triggers when a list of ticket sources is requested.

• New Customer Reply.

  Triggers when a customer sends a new reply.

• Ticket Search.

  Trigger used for the find a ticket search.

• New Customer.

  Triggers when a new customer is created.

• Get Ticket Priorities.

  Triggers when a list of ticket priorities is requested.

• Ticket Assigned.

  Triggers when a ticket is assigned.

• Get Ticket Types.

  Triggers when a list of ticket types is requested.

• Get Ticket Statuses.

  Triggers when a list of ticket statuses is requested.

• Link Task To Ticket.

  Links a Teamwork Projects task to a ticket.

• Update Customer.

  Updates an existing customer.

• Create Ticket.

  Creates a new ticket.

• Update Ticket.

  Updates an existing ticket.

• Add Reply To Ticket.

  Add a reply to a ticket.

• Create Customer.

  Creates a new customer.

• Unassign Ticket.

  Unassigns a ticket.

• Assign Ticket.

  Assigns ticket to the specified user.