Teamwork Desk makes it easy for your team to handle any customer support queries that come their way.
You can find more information here.
Triggers when a list of tags is requested.
Triggers when "me" info is requested.
Triggers when a list of users is requested.
Triggers when a ticket is unassigned.
Triggers when a new ticket is created.
Triggers when a list of inboxes is requested.
Triggers when a thread has been edited.
Triggers when a new ticket is created.
Triggers when a new customer is created.
Triggers when a ticket note is created.
Triggers when searching for a customer.
Triggers when an agent sends a new reply.
Triggers when a list of ticket sources is requested.
Triggers when a customer sends a new reply.
Trigger used for the find a ticket search.
Triggers when a new customer is created.
Triggers when a list of ticket priorities is requested.
Triggers when a ticket is assigned.
Triggers when a list of ticket types is requested.
Triggers when a list of ticket statuses is requested.
Links a Teamwork Projects task to a ticket.
Updates an existing customer.
Creates a new ticket.
Updates an existing ticket.
Add a reply to a ticket.
Creates a new customer.
Unassigns a ticket.
Assigns ticket to the specified user.